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List of the table of contents of this article:

• 1,Arena Plus login The computer operating system of the hotel front desk
• 2, Can the OA system manage customer visits?
• 3. What are the special features of the tourism hospitality management information system compared with the general management information system? _Baidu...
• 4, What does the software include in the hotel reception?

computer operating system of the hotel front desk

The system used in the front kitchen of the Marriott Hotel is the Opera system. Among international brand hotel groups, such as InterContinental Hotels Group,Marriott International, Hilton Global Hotel Group, Hyatt Hotel Group and Accor Hotel Group, etc., all generally use the Opera system as their hotel management system (PMS).

Generally, international hotels use the opera system. For example, large international hotel groups such as InterContinental Hotel, Marriott Hotel, Hilton Hotel, Accor Hotel and Hyatt Hotel all use this hotel's front desk operating system.

Hotel management system refers to a software or platform that can improve the efficiency of hotel management, generally including front desk reception, front desk cashier, guest room butler, sales POS, catering management, entertainment management, public relations sales, financial inquiry, telephone billing, system maintenance, manager inquiry, engineering maintenance And other functional modules.

Check-in is one of the most important tasks of the hotel front desk.After the guest arrives at the hotel, the front desk staff needs to check the guest's information, such as name, certificate type, certificate number, etc., and then enter the system to complete the check-in. On the computer, you can use the hotel management software or the reservation system to enter relevant information according to the system prompts.

Can the OA system manage customer visits?

1. The customer management function of the OA system covers all sales activities from pre-sale, in-sale to after-sale, including customer contact records, customer tracking, customer value evaluation, sales opportunity evaluation, contract management, related reports, etc. Over time, the OA system has accumulated rich customer management. The method of reasoning and the sharing of ordering experience are for reference.

2. Of course it is possible. In the information age, service and efficiency are the key to the market competition of many domestic partnership law firms. As an intelligent management tool, OA software is gradually moving the case management of law firms from loose to tight by integrating resources.

3. It can be seen that through such an OA system, all the work of the enterprise is accelerated through the preset engineering flow, which greatly improves both normativeness and efficiency.Therefore, the real OA must be a software with collaboration and workflow as the core. OA without workflow is not a good OA.

What are the special features of the tourism hospitality management information system compared with the general management information system? _Baidu...

Comprehensiveness Broadly speaking, management information system is a comprehensive system for the comprehensive management of organizations.

More efficient service: The new tourism reception business management adopts modern information technology, such as intelligent tour guide system, online booking system, etc., which makes tourism services more efficient and convenient, and can better meet the needs of tourists.

Second, it has the ability to predict and control, and the management information system uses mathematical models.Third, there is a unique development software and a central database and network system, which is an important sign of the tourism management information system.

Comprehensiveness, intersection and marginality: MIS is a comprehensive system for the comprehensive management of organizations. It is reflected in three aspects: multidisciplinary intersection, multi-talent combination, and software and hardware integration.

Information Management System (IMS) involves many disciplines such as economics, management, operations planning, statistics, computer science, etc. It is a new science that closely connects and comprehensively. As a new science, its theories and methods are constantly developing and improving.

What software is included in the hotel reception?

The following are some recommendations for hotel software: Qianxun Catering Management System: suitable for small and medium-sized catering enterprises, providing refined management processes and diversified functional modules, including catering ordering, sales, inventory, analysis and other multi-faceted support.

Hotel software services mainly include the following categories: self-service system: help tourists complete check-in, check-out, catering reservation, tourist attractions reservation and other operations independently, improve the check-in experience of guests, reduce the work pressure of hotel staff, and improve hotel efficiency.

West Lake Software Hangzhou West Lake Software Co., Ltd. was established in June 1993 and developed the Foxhis system. At present, the latest version is X5 version, which has become the largest domestic hotel information system company., the company merged with Beijing Zhongchangshiji Information Technology Co., Ltd., the domestic agent of Fidelio and OPERA systems, on December 18, 2006.

Generally speaking, hotels will have their own computer management system, and the relevant personnel will give you systematic training when you come to work in the store. For office software, there is almost no chance of using it.

Opera Property Management System: Opera is a comprehensive hotel management software, covering reservation management, customer relationship management, front desk management, room management and other modules. It has powerful functions and customizability, which is suitable for small and medium-sized hotels and global hotel chain groups.

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